Frequently Asked Questions

To make life easier, find answers to some of the questions that our members have asked us before!

Save time and resources before making an enquiry

Presales

Can I get help setting up my profile?Yes, we are here to help! We can help paid members set up their profile, videos, galleries etc. Just ask!
How does this site benefit my business?Apart from all the main benefits our site provides, such as your listing, events, your blogs, articles, coupons, products, shop and book listings etc; first and foremost, we help with generating leads for your business or service by increasing the profile of your business which drives customers to your door. This is part of the marketing you do for your business. Some of the ways we help with this are detailed below.
SEO - Search engine OptimisationIf you want your business to succeed you need to be seen. SEO is one of the most important parts of your marketing efforts and getting backlinks to your site from other sites is very important for search engines to find you and rate your information. First get your website’s structure and content right then obtain a good amount of high quality backlinks. SEO is generally divided into two parts; on-page optimisation (content & structure), and off-page optimisation (backlinks & social media). Backlinks from other websites to your site are essentially a ‘vote’ that tell the search engines that you are trusted and a good resource for whatever your content is about (the link anchor text helps determine how you rank for what keywords). One of the best ways to do this is to submit your details to online directories.
An online directory is one of the best ways to generate backlinks.There are literally thousands of online business directories on the web but not many like ours. Online directories are a very good place to get a free backlink, although approval can sometimes take months for the free option (it’s quicker if you pay for it!). Google likes online directories because they are moderated (to avoid spam submissions) and they are indexed and organised into categories giving relevance to your submission. With us you get more than one backlink, you potentially get dozens, from all your events, products, blogs, articles and profile.
We give you the opportunity to write helpful contentThis is probably one of the most powerful methods to obtain backlinks to your site. Make a good site, write good quality content/articles and the backlinks will come. Whether it be in forums or other people’s website, if you write content that interests people and is a helpful source of information, people will link to it. Here at Brighton Mind Body & Spirit you have great opportunities to do just that, not only with Blogs but with Articles which increase your own respect and kudos within your community and business.
Reviews , comments on blogs and other mediaWith us you can also receive reviews which helps with your business kudos and respect. By posting messages or comments yourself on blogs and articles is another good way to bring backlinks to your site and social media sites.
Social Networking & BookmarkingThere is no denying that social networking has exploded and taken over the world, pretty much everyone now has a Facebook and Twitter account. Google now uses links on social website’s as a ranking factor, so why not every now and again post links to your site and maybe some articles that you have written. We help with your marketing by posting your events, blogs, articles etc to our own social media outlets! If you are not keen on keeping your social media up to date this a great bonus for you.
How is spam avoided? How do I get my leads?When someone fills out the contact form and sends it, the lead is first vetted by us before passing it to you.Visitors can either send their message to you only or they could opt to "get replies from more members," which means they can ask the same question of other paid members of the directory should they want to. So the lead could be sent to other members as well as yourself. Premium members would be offered the lead first in these circumstances.

Payment Options

What are the payment methods?

We use Stripe as our payment processor for credit and debit cards. Stripe is a US technology company operating in over 25 countries that allows both private individuals and businesses to accept payments over the Internet. Stripe focuses on providing the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems. It is very quick and secure.

You can pay in one lump sum, in which case you get a discount, or by monthly installments to spread the cost. Select whichever option you prefer during the payment process. We also accept payments by Paypal.


Is your site secure?Yes, if you look at our address in yoiur browser you will see a padlock, sometimes coloured green. This means you are using a secure site. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and your browser. This link ensures that all data passed between the web server and your browser remains private and integral due to being encrypted.
Do you support Paypal payments?Yes, you can pay by Paypal. Select your product then click on the Pay by Paypal button.
Can I get a refund if I change my mind for any reason?Yes, if you cancel then we can process a pro rata refund for you, depending on how long you have been a member.
How do I close my account?Click on your name in the top right hand corner of our site. Select Edit Profile, Click on Billing Details, under Account menu select Billing, then Profile tab. Then click on Delete Account.
Can I pay for extra facilities such as sponsoring a page with a banner of my own?Yes, if you wish to advertise your business with a banner or other form of sponsorship please contact us

Membership levels

Basic - Free

This is suitable for those businesses and services that just want a short listing and don't run events or workshops and need no other exposure via blogs, social media etc. So listing could include name, address, company and phone number, with accompanying photo or logo and description etc. Easy to upgrade when you need to generate more business or exposure. This listing is only visible to members of the site rather than all visitors. Full details on the Join Us page

If you do not run a business or service you can become a non searchable member of the RiseAtop community. This will allow you to post reviews, classifieds and even post your own blog once a month about your spiritual, mental or physical journey through life or any other site related topics. Join the community now.

Standard 
This brings a whole raft of extra possibilities for the user. All social media and website links are live, a gallery can be uploaded, no adverts are displayed on your listing, you can post unlimited blogs, receive reviews, place events, video, audio and issue coupons etc. All visitors see your listing regardless of whether they are a member or not. Full details on the Join Us page.
Premium

This membership level brings a whole raft of extra value options with most of the options unlimited.As above, it also includes listing your companies' products, audio, video and jobs! Check out the full details on the Join Us page.

In addition to these benefits, for paid members, we will also market your business or service via our social media outlets.